Maintenance and partnership · Senior UK developer
Technical support that already knows the system
Ongoing maintenance, development and practical advice for businesses that need dependable technical capacity without another full-time hire.
The outcome
What good looks like.
Proactive care, clear priorities and direct access to the senior developer doing the work.
- 01Problems found before customers find them
- 02A prioritised improvement backlog
- 03Faster answers when something changes
- 04Continuity from someone who knows the history
Included
A practical scope, shaped around the job.
Performance and Core Web Vitals work
WordPress care and emergency rescue
Retained development and agency support
Choose the kind of continuity
Care, improvement and rescue are different jobs.
A healthy website needs preventative maintenance. A growing website needs planned improvements. A broken website needs decisive recovery. The service should match the actual situation.
Preventative website care
Routine maintenance and monitoring for sites that need to remain secure, backed up and available.
- Updates and compatibility checks
- Security and uptime monitoring
- Backup and recovery checks
- Monthly service visibility
Retained development
A dependable block of senior capacity for performance, new features and commercial improvements.
- Prioritised improvement backlog
- Regular development releases
- Core Web Vitals and conversion work
- Direct technical advice
Diagnosis and recovery
Focused help when a site is hacked, failing, painfully slow or abandoned by the previous supplier.
- Technical and security assessment
- Recovery and stabilisation
- Access and ownership repair
- A practical prevention plan
How the work joins up
Support works better when the history stays intact.
I keep the technical context, priorities and access information together. That means faster answers, fewer repeated audits and sensible decisions when the business asks for a change.
Discuss the right approachOnboarding
Establish a trustworthy baseline.
Access, backups, security, performance and known risks are reviewed before routine care begins.
Priorities
Agree what matters and how quickly.
Response expectations, business-critical journeys and improvement work stay explicit.
Delivery
Make the work visible.
Maintenance, fixes and retained development are recorded rather than disappearing into a vague monthly fee.
Review
Use evidence to plan what comes next.
Health, performance and the backlog are reviewed as the website and business change.
Built into the service
The plan is more than a monthly plugin update.
Availability and critical failures watched continuously.
Backups checked with restoration in mind.
Updates, exposure and suspicious changes reviewed.
Speed and Core Web Vitals kept visible.
Work completed, risks and next priorities recorded.
Access to the senior developer who knows the system.
Straightforward monthly care
Choose the cover that fits.
Start online now. Pick a plan, enter your payment details securely, then connect your first WordPress site through the client portal.
Single Site
One WordPress site. Updates, backups and monitoring — so you can sleep.
- 1 WordPress site
- 1 hour/month support time for changes
- Weekly core, plugin and theme updates
- Daily backups
- Uptime monitoring
- Security scanning
- Performance checks
Growth
Up to five sites. A practical fit for growing businesses with multiple properties or brands.
- Up to 5 WordPress sites
- 2 hours/month support time for changes
- Weekly updates
- Daily backups
- Uptime monitoring
- Security scanning
- Priority support
Agency
Up to fifteen sites. Built for agencies and developers managing multiple clients.
- Up to 15 WordPress sites
- 4 hours/month support time for changes
- Weekly updates
- Daily backups
- Uptime monitoring
- Security scanning
- White-label reports
- Priority support
Select the level of cover your sites need.
Add your contact and payment details.
Your portal guides you through plugin setup and onboarding.
How the work moves
Clear stages. Visible progress.
- 01
Baseline the system and remove urgent risks
- 02
Agree priorities, response times and access
- 03
Deliver a visible monthly work programme
- 04
Review performance and plan what comes next
Maintenance and partnership · Common questions
Useful answers before we speak.
Specific answers about this service, its scope and the decisions that usually matter before work begins.
What does website maintenance include?
Depending on the plan, maintenance can cover updates, backup and recovery checks, monitoring, security, performance review and a visible record of completed work.
Can you take over a website built by somebody else?
Usually, yes. I begin with access and a baseline review to understand the code, hosting, plugins, risks and what is worth keeping before accepting ongoing responsibility.
Do you handle hacked, broken or failing websites?
Rescue work can diagnose and stabilise a compromised or failing site, then identify the repair and prevention work required. Emergency response depends on access, severity and the agreed support arrangement.
What is the difference between maintenance and retained development?
Maintenance protects the site's health and continuity. Retained development provides planned time for new features, integrations, content improvements and measurable product work.
How does onboarding work?
After selecting the appropriate plan, you provide the required site and hosting access through the onboarding flow. I complete a baseline review and confirm the first priorities.
What happens if the support plan ends?
Your site and provider accounts remain yours. Any relevant access, current technical notes and outstanding recommendations can be handed over cleanly.
Complementary expertise
This rarely lives in isolation.
Most useful systems cross more than one discipline. Add the expertise that makes this service easier to launch, operate and improve.
A website appropriate to the business—not a needlessly complicated build—with the option to bring in trusted copywriting and brand specialists when the work needs them.
↗02Custom productsCustom software that gets out of the sketchbookOne accountable technical partner across product thinking, architecture, development, deployment and the decisions between them.
↗03InfrastructureHosting and infrastructure without the finger-pointingA calmer, documented technical foundation with one person responsible for understanding how the pieces fit together.
↗04Applied AIAI systems your team can actually useA secure, explainable AI setup built around real business work—with the team trained, the source material organised and human responsibility kept visible.
↗A useful first step
Bring the messy version.
I’ll help make it clear.
You do not need a polished specification before we speak. A short conversation is enough to identify the sensible next move.