Questions worth asking before we start.

Yes. Ecommerce projects can use WooCommerce, Shopify or a custom solution depending on catalogue size, operational needs, integrations and budget. Payment, fulfilment, tax and stock workflows are considered during discovery.

Yes. A redesign starts with an audit of current URLs, rankings, metadata, content and backlinks. Valuable pages are retained or redirected carefully, then technical SEO is checked before and after launch.

Yes. Accessibility is considered through semantic HTML, keyboard navigation, colour contrast, form labelling, responsive layouts and testing. Formal WCAG conformance can be included when required by the project.

Yes. Rich Harrington Ltd provides web design and development for businesses in Swindon, Wiltshire and across the UK. Projects can be delivered remotely, with local meetings available when they add value.

No. Every site is bespoke. You get a design tailored to your brand and conversion goals, not a theme with your logo swapped in. Layout, typography, and content structure are built for your business.

Discovery and proposal typically take 3–5 days. Build time depends on scope: a simple 5-page site is 2–3 weeks; larger projects 4–8 weeks. You get a clear timeline before work starts.

Custom React and Vite for performance-critical sites, Payload CMS when you need flexible content control. WordPress when it fits — ACF, custom themes, no page builders. The stack follows your goals, not a template.

Discovery call, then proposal and design sign-off, build, testing, and launch. You are involved at each stage with clear checkpoints. No surprise invoices or scope creep without agreement.

Yes. Where content editing is required, the website includes an appropriate CMS with reusable fields and sensible permissions. Training and documentation can be included at handover.

No. The first call is free. We discuss goals, timeline, and budget. If it is a good fit, you receive a written proposal with scope, price, and milestones before any work begins.

Starter websites from £995 (up to 5 pages, mobile responsive, contact form, SEO setup). Larger builds, SaaS, and ecommerce are quoted after discovery. Fixed-price proposals — no hourly surprises unless you ask for ad-hoc work.

Yes. Domain registration, DNS, email routing, and renewals can be handled through Rich Harrington Ltd. You retain ownership — I manage the technical side so records stay correct.

Yes. Migrations are planned with backups, DNS preparation, testing, rollback steps and monitoring. Where the existing platform allows it, the final cutover can usually be completed with little or no noticeable downtime.

Yes. UK-friendly hosting from £3.99 per month with SSL, backups, and support. I can migrate existing sites or provision new hosting as part of a project. See the Hosting & infrastructure service page for plans.

Yes. Every project includes 7 days warranty for bug fixes. For ongoing work you can book hours from £75, take hosting from £3.99 per month, or arrange a maintenance retainer with updates and monitoring.

Yes. Ongoing maintenance can include updates, security patches, monitoring, backup checks, performance work and retained development.

Response targets depend on the agreed support arrangement. Existing clients use the support route so requests are prioritised correctly; urgent incidents and retained support can have defined response windows.

WordPress or app updates, security patches, uptime monitoring, backup checks, and a monthly report. Priority support response and small content changes depending on tier. See Website maintenance & support for details.

Yes. I build MVPs and production SaaS — auth, billing, admin dashboards, APIs, and integrations. React/Node and Supabase are common stacks; scope is agreed in a fixed proposal after discovery.

Yes. I build and maintain integrations with payment providers, CRMs, email platforms, content systems, identity services and specialist APIs. Reliability, authentication, retries and data ownership are planned as part of the integration.

A typical SaaS MVP can include product discovery, user journeys, authentication, roles, billing, a core customer workflow, administration, analytics, deployment and a prioritised roadmap. Exact scope follows the commercial risk being tested.

Unless a contract states otherwise, the client owns the commissioned deliverables after agreed invoices are paid. Production accounts and domains should be held in the client’s name, with access documented at handover.

Yes. GEO work can improve service definitions, expert attribution, FAQs, entity relationships, evidence, internal linking and schema markup while keeping the content natural for human readers.

Yes. Core technical SEO includes crawlable page structure, metadata, canonical URLs, XML sitemap, robots directives, semantic headings, structured data, performance checks and redirect planning where relevant.

Search engine optimisation helps pages rank in traditional search results. Generative engine optimisation makes content easier for AI assistants and answer engines to understand, verify and cite through clear entities, direct answers, structured data and trustworthy evidence.

No responsible developer or SEO specialist can guarantee a specific ranking or citation. I can improve the technical foundation, clarity, evidence and discoverability that search engines and AI systems use when evaluating content.

Yes. Takeovers begin with access checks, source-code and infrastructure review, dependency assessment and a clear list of immediate risks. I will explain what is reusable before recommending a rebuild.

Work is delivered through visible stages with review links, written updates and agreed decision points. The exact rhythm depends on the project, but progress should never disappear into a black box.

The most useful inputs are the business goal, target users, known constraints, important deadlines, available content and budget range. A finished technical specification is not required before the first conversation.

Use the public support form at richharrington.dev/support or email helpme@richharrington.dev. Portal clients can open tickets from the dashboard. Typical response within one business day.

A secure login where you view projects, invoices, documents, support tickets, and hosting in one place. You get updates without digging through email threads. Portal access is included for active clients.

Yes. I harden cPanel, VPS, and cloud setups on AWS, DigitalOcean, and similar providers. If your stack is unusual, we discuss it on a discovery call before quoting.

Security measures can include least-privilege access, secure authentication, dependency updates, TLS, firewall and CDN configuration, backups, monitoring, secret management and recovery testing. The controls are matched to the system’s actual risk.

Any business running WordPress, custom apps, or VPS infrastructure that cannot afford downtime or a breach. Typical clients are agencies, SaaS founders, and SMEs without an in-house DevOps team.

Yes. White-label development, overflow capacity, and technical consulting for agencies are available. NDA-friendly — your client relationship stays yours.

Yes. White-label development, overflow capacity and technical consulting are available. NDA-friendly; your client relationship stays yours.

Book a free call at richharrington.dev/book or email hello@richharrington.dev with a short brief. I will reply within 24 hours with next steps.

Rich Harrington Ltd is UK-based. Most work is delivered remotely with clear calls and asynchronous updates; local meetings are available when useful.

Rich Harrington Ltd is UK-based (Swindon / London registered office). Most work is remote with video calls and async updates. On-site meetings are available for local clients when needed.