The Crystal Maze Experience
UK's Premier Immersive Experience
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Tech Stack
// The Brief
The Crystal Maze Experience needed reliable technical support for their booking and payment system. London and Manchester venues, gift vouchers, high-volume traffic — when payments fail, revenue stops.
// The Challenge
Payment systems are mission-critical. Debugging production issues, handling edge cases, and ensuring the booking flow stays stable under load. Working with existing codebase to fix issues without introducing new ones.
// The Approach
React and Node support — identifying root causes, patching payment flows, improving error handling and logging. Incremental fixes prioritised over big rewrites. Focus on stability and recoverability when things go wrong.
// The Outcome
- Payment system stabilised
- Ongoing support for London & Manchester
- Booking flow reliability improved
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